One of the quickest and easiest ways to report a pothole to the City of Kingsport is through the ConnectKingsport app. Just download the free app on the App Store or Google Play Store and click the “Report a Concern” link to let us know about any issues in the city.
The ConnectKingsport app allows residents to have a direct line of communication to the city to report a variety of non-emergency concerns in more than three dozen categories, including drainage issues, dead animal removal, graffiti, potholes, water leaks, renter complaints, high grass and sewer backups.
The app also provides links to the city’s website, animal services, KATS, an events calendar and the police and fire departments.
ConnectKingsport uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from when submitting a request. The app allows you to upload pictures or videos to accompany your request. Residents can then track the status of reports they or other members of the community have submitted until the issue is resolved.
Back at the office, city staff will leverage powerful dashboards and reporting tools to identify hot spots, increase productivity, prioritize projects and spend tax dollars smarter.
This new application not only allows citizens to report problems, but also to view, comment on, and vote to fix problems submitted by their neighbors. Citizens can even create their own “watch areas” to receive notifications about all of the issues reported in their community, enabling them to follow the progress of all service requests—not just the ones they report.
“ConnectKingsport is a great tool for reporting issues you see in the city,” said Community Services Specialist Maxine Poole. “Plus, it gives you a direct link to This Is Kingsport, the website that answers the question ‘What is there to do in Kingsport?’ by providing a handy calendar full of events throughout the city.”
To download the free app, go to the App Store or Google Play and search “ConnectKingsport” to find the app. You can also access the tool via kingsporttn.gov/city-services/public-works/connectkingsport/ or seeclickfix.com. Download the free app today to be a part of making Kingsport a great place to live, work and play.