• Link to Facebook
  • Link to Youtube
|
Kingsport, TN
  • Residents
    • Explore Kingsport
      • Bays Mountain Park & Planetarium
      • Kingsport Aquatic Center
      • Kingsport Birding Trail
      • Kingsport Library
      • Kingsport Farmers Market
      • Kingsport Office of Cultural Arts
    • Resident Information
      • KATS – Kingsport Area Transit System
      • Education
      • Leisure Services
      • Parks & Recreation
      • Senior Center
    • Associations & Commisions
      • Downtown Kingsport Association
      • Your Neighborhood Commission
  • Businesses
    • Economic Information
      • Developer Tools
      • Entrepreneurship
      • Partners
    • Coming to Kingsport
      • Available Properties
      • Incentives
      • What’s Happening?
  • City Services
    • Building & Development
      • Building
      • Code Enforcement
      • Community Development
      • Economic Development
      • Engineering
      • Planning & Zoning
      • Metro Transportation Planning
    • Utilities & Services
      • For Emergencies, please Dial 9-1-1
      • Police Department
      • Fire Department
      • Sanitation
      • Public Works
      • Streets & Landscaping
      • Purchasing
      • Water Services
    • City Information
      • Customer Service
      • Records Management
      • Human Resources
      • Maps
      • Highlighting Heroes
  • News
  • Jobs
  • Government
    • Government Information
      • Agendas & Minutes
      • Board of Mayor & Aldermen
      • City Budget
      • Finance
      • Highlighting Heroes
    • Stay Connected
      • News
      • Comments or Questions
  • Click to open the search input field Click to open the search input field Search
  • Menu Menu
You are here: Home1 / City Services2 / Snow Removal Guidelines
Building
Annual Reports
Building & Sign Permits
Contractor Information
Building Permit Fees
Electrical Permit Fees
Mechanical Permit Fees
Plumbing Permit Fees
Municipal Code
Code Enforcement
Code Enforcement FAQ
Community Development
Community Development FAQ
Kingsport Alliance for Housing Revitalization
Subrecipient Information & Applications
CDBG Program Documents
Northeast Tennessee / Virginia HOME Consortium
Continuum of Care
CDBG Advisory Committee
Customer Service
Auto Draft Authorization
Business License
Online Tax Payment
Property Tax
Water/Sewer
Economic Development
Available Properties
Developer Tools
Entrepreneurship
Partners
Incentives
Opportunity Zones Prospectus
What’s Happening?
Engineering
Contact Engineering
Drafting/Design
Current Projects
Engineering Downloads
Inspection
Surveying
Kingsport Geodetic Reference Network
Fire Department
Contact the Fire Department
About the Fire Department
Accreditation
Employment
Testing Procedures
Retirement and Benefits
Citizen’s Fire Academy
Fire Department Services
Fire Suppression
Hazardous Materials Response Team
Technical Rescue Team
Fire Department Honor Guard
Fire Marshal’s Office
Open Burning
Fire Stations
Fire Station 1
Fire Station 2
Fire Station 3
Fire Station 4
Fire Station 5
Fire Station 6
Fire Station 7
Fire Station 8
History
KFD Line of Duty Deaths
Kingsport Fire Department Historical Photos
Insurance & ISO
Public Education, Tours and Child Passenger Seats
Human Resources
Job Openings
Employee Self Service
Employee Benefits Summary
2021 Benefits Booklet
BCBS Summaries of Benefits & Coverages
Davis Vision Provider List
Title VI Statement
Maps
Contact Maps & Staff
Addressing
Map Gallery
Maps & Apps
Metro Transportation Planning
What We Do
Public Transit
Meetings & Notices
Agenda & Minutes
Plans & Documents
Long Range Plan
Transportation Improvement Program (TIP)
UPWP
Bicycle and Pedestrian Planning
Annual Listing of Obligated Projects
Public Participation Plan (PPP)
Bylaws
Road Safety Audit Reports (RSAR)
The Kingsport Regional ITS Architecture report
Contracting Opportunities
Air Quality
Civil Rights
DBE
Other Area MTPO’s
TDOT Construction Projects Updates
Projects and Studies
Main Street Rebuild Project
Kingsport MTPO Executive Board Members
Kingsport MTPO Technical Coordinating Committee
Kingsport MTPO Staff
Planning & Zoning
Zoning
Annexation
Board of Zoning Appeals
Fee Schedule
Gateway Commission
Regulations
Historic Zoning Commission
Planning Maps
Kingsport Regional Planning Commission
Police Department
Contact the Police Department
Anonymous Tip
Administrative Bureau
Professional Standards Unit
Accreditation
Training Division
A Guide for Citizen Complaints
Kingsport Central Dispatch
On the Alert 911 Registration
User’s Guide to 911 Emergencies
Text to 911 Guidelines
Kingsport City Jail
Other Administrative Units
Crash Reports Online
Kingsport City Court
Seized & Surplus Property Auctions
Records Division
Quartermaster, Evidence, and Property Unit
Career Opportunities
Chief’s Welcome
Meet the Command Staff
Kingsport Police Department History
Operations Bureau
Patrol Division
Traffic Unit
Redflex Video Examples
Red Light Traffic Enforcement System
Safe Driving Tips
Wrecker Policy
Strategic Operations Unit
Directed Patrol
School Resource Officers
Criminal Investigation Division
Investigations
Arson
Child Abuse
Vice/Drug Task Force
Victim/Witness Services
Domestic Violence
Our Fallen Officers
Programs for Citizens
Citizens Police Academy
Drug Drop Box
Police Explorer Program
Specialized Teams/Positions
Bike Patrol
Bomb Squad
Hostage and Crisis Negotiators
K-9 Unit
Police Chaplain
S.W.A.T.
Drone Team
Important Links and Policies
Crime Prevention
Golf Carts on Roadways
Handgun Carry Permit Information
Links to Other Agencies
Missing Children/Parent Resources
Sex Offender Registry
Traffic Safety
Victim Assistance
Prisoner Tracking & Victim Notification
Public Works
Contact Public Works
Public Works FAQ
Engineering
Contact Engineering
Civil Engineering
Current Projects
Drafting/Design
Engineering Downloads
Inspection
Surveying
Kingsport Geodetic Reference Network
Metro Transportation Planning
Sanitation
Contact Sanitation
Sanitation FAQ
Brush & Yard Waste Collection
Garbage Collection
Holiday Schedule Changes
Landfill
Leaf Line
Recycling
Sewer
Contact Sewers
Fats, Oils & Grease (FOG)
Household Septic Waste Haulers
Pretreatment
Sewer Maintenance
Sewer Use Ordinance
Water/Sewer Rates and Fees
Wastewater Plant
Stormwater
Public Education
Public Involvement
Stream Monitoring
Illicit Discharges
Construction Sites
Stormwater Management
Municipal Operations
Streets & Landscaping
Contact Streets & Landscaping
Streets & Landscaping FAQ
Grounds Maintenance
Landscaping
Park Maintenance
Street Maintenance
Traffic Department
Contact Traffic
Traffic FAQ
Driveway Access
Road Closures
Signals
Signs & Markings
Traffic Calming
Traffic Counts
Water Services
Drinking Water
Contact Drinking Water
Water Engineering
Quality Control
Water Filtration Plant
Water/Sewer Rates and Fees
Water Quality Report
Purchasing
Contact Purchasing
Invitations to Bid / Requests for Proposals / Requests for Qualifications
Bid/RFQ/RFP Opening Minutes & Quote Summaries
W-9 and Vendor Information Form
Protest Procedures
Records Management
Records FAQ
Beverage Board Minutes & Agendas
Beverage Board Applications & Information Forms

Snow Removal Guidelines

Looking for closings and delays? Click here.

When winter weather starts, the first step is pretreating the streets with brine, if conditions allow. Brine, a liquid salt mixture, has the same melting characteristics of solid rock salt but is more effective in lower temperatures. Using brine as a preventative measure, it takes four times less salt to prevent accumulation than to remove the snow and ice after it has been formed. To learn more about brine, click here.

Once snow has started to fall, the city snow removal crews begin the removal process and start clearing roads. The city has over 40 vehicles equipped with snow plows and salt spreaders.

The crews start the snow removal process in the first priority area – state routes. Then crews move on to collector streets, and lastly remove snow from neighborhood streets.

It typically takes 36 to 48 hours for all roadways to be treated or cleared from the end of the last snowfall.  For example, if a second significant snowfall occurs 24 hours after the first snowfall it is likely that the snow clearing crews will have to go back to the Priority 1 and 2 routes before returning to the neighborhood streets. Therefore, it could be 60 to 72 hours before every street has been addressed in this example.

Once roads have been treated in some capacity, either salted or plowed, crews will work in areas that might need more attention and will recheck areas as needed.

City has over 4000 tons of salt on hand and contracts in place to purchase additional salt as needed.    Salt is a key component is snow fighting operations but when temperatures get below 19 degrees its effectiveness is reduced and causes increased clearing time.

Snow Removal Priority List

NOTE: This list is the general guide by which snow removal is performed by city crews. Please note, if emergency or extenuating circumstances arise, deviations from this list may occur. For a map of the state routes and collector streets, click here.

A. Priority 1 – State Routes
The following areas are the first to be cleared:

State Routes

  • State Route 11W (Stone Dr.) – City Limits to City Limits
  • State Route 126 (Memorial Blvd.) – Fort Henry to City Limits
  • State Route 36 (Forty Henry) – Center St. to City Limits
  • State Route 36 (Center St.) – Netherland Inn Rd. to Memorial Blvd.
  • State Route 36 (Lynn Garden Dr.) – Center St. to City Limits
  • State Route 355 (Industry Dr.) – Center St. to Wilcox
  • State Route 93 (J. B. Dennis) – Non controlled access sections
  • State Route 126 (Wilcox & Old Wilcox Dr.) – Center St. to J. B. Dennis
  • State Route 357 (Airport Parkway) City Limits to City Limits

B. Priority 2 – Collector Streets
The following collector streets are next for snow removal:

  • Sullivan to Clinchfield to Ravine to Watauga to N. Eastman
  • W. Carter’s Valley, Riverport, Brookside, Willowbrook & Rock Springs
  • Harbor Chapel to Cooks Valley to Lakes Valley to Abilene to Skyland to Cimarron to Thornton to Stratford
  • Netherland Inn to Ridgefields to Fleetwood & Pendragon to Netherland Inn to University to Lewis Lane
  • Sevier to Konnarock to Warpath to Orebank
  • Fairview to Granby to Clouds Ford to Union to Fort Robinson to Afton
  • Fall Creek Road, Lebanon Road, Kendrick Creek, Tri-Cities Crossing

For a map of the state routes and collector streets, please click here.


C. Priority 3 – Neighborhoods

Once Priority 1 and 2 are cleared, the crews will move into neighborhoods.


Private Streets
(The following streets are private and therefore not cleared by the City of Kingsport)

  • The Birches
  • Deer Creek Dr.
  • Apple Court
  • Pendleton Place
  • Walnut Grove
  • Cobblestone Place
  • Waterman Drive
  • Stonebrook Place
  • Mountain Pine Lane
  • Ridgepine Lane
  • Foxtail Lane
  • Whitepine Lane
  • Pinecone Circle
  • Pine Needle Path

*Updated 6/2024


KINGSPORTTN.GOV

  • Accessibility Statement
  • Web Accessibility
  • ADA Compliance
  • Privacy Statement
  • Employee Portal
  • Human Resources
  • Contact Us

Quick Links

  • Information Resources
  • Fraud, Waste & Abuse
  • Job Opportunities
  • Site Map
  • Special Event Application
  • Voting & Elections

Notices

  • Notices
  • BMA Agendas & Minutes
  • Progress Edition 2025
  • Focused On Our Future – State of the City 2025

Partners

  • Downtown Kingsport
  • Kingsport City Schools
  • Kingsport Chamber
  • Move To Kingsport
  • Visit Kingsport
Link to: City of Kingsport
City of Kingsport, Tennessee

© 2025 The City of Kingsport, Tennessee • Privacy Policy
  • Link to Facebook
  • Link to Youtube
Scroll to top Scroll to top Scroll to top
Garbage routes are delayed this morning, February 20. There will be no trash/yardwaste routes run today.
Once road conditions improve, service will run. If your garbage cart does not get picked up today, please leave it at the road and it will get picked up tomorrow. Thank you for your patience.
Property Tax Information

For questions regarding property tax information, please call 423-343-9860. We’re aware of the incorrect phone number listed on the tax bill and apologize for the inconvenience.

Due to a third-party bill service error, two tax bills were mailed. Residents are only responsible for paying one.

Click for more info.

Report Non-Emergency

To report a non-emergency, please use the new ConnectKingsport app.


 
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.

You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!

To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.


Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.

 

Download on the Apple App Store
Download on the Google Play Store
Online Portal

Pay Your Bills Online

Paying your utility, miscellaneous receivables bill or building permits payment has never been easier! Click the link below to be directed to Click2Gov, the online payment system that allows users to view their account and pay with a credit or debit card through the secure website.

Pay your red light citation bill online by clicking the button below. You will be redirected to the payment page.

 

Pay Water (Utility) Bill
Pay Red Light Citation
Pay City Court Citation
Pay Other Receivables
Online Tax Payments
Building Permit Payments