The Kingsport MTPO Title VI Plan, Complaint Procedures, and Forms can be viewed by clicking here.
Non Discrimination Statement
Kingsport Metropolitan Transportation Planning Organization gives public notice of its policy to assure full compliance with Title VI of the Civil Rights Act of 1964 and all related statutes. Title VI requires that no person in the United States of America shall, on the grounds of race, color, or national origin, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which Kingsport Metropolitan Transportation Planning Organization receives Federal financial assistance.
Please contact the City of Kingsport Human Resources office to request a copy of the department’s Title VI program.
Any person who believes that he or she has, individually, or as a member of any specific class of persons, been excluded from the participation in, been denied the benefits of, or been otherwise subjected to discrimination under any program or activity for which Kingsport Metropolitan Transportation Planning Organization provides assistance, and believes the discrimination is based upon race, color, national origin, gender, age, economic status or limited English proficiency has the right to file a formal complaint.
If a complaint addresses a particular service provider, the complaint should be lodged with that provider. A complaint must be submitted within 180 days of the alleged discriminatory act. Complaints may also be filed with the US Federal Transit Administration. If a complaint addresses DRPT, you may file the complaint thru email via the link below, by phone or in writing.
For complainants who may be unable to file a written complaint, verbal information will be accepted by The City of Kingsport Human Resources Department, (423) 229-9401 or DianeDenton@KingsportTN.gov as well as by the individual service providers.
To submit a formal complaint or to request additional information on Title VI obligations contact:
Human Resources Administrator
VO Dobbins Community Center
301 Louis Street, Suite 303
Kingsport, Tennessee 37660
(423) 229-9401 DianeDenton@KingsportTN.gov
TTY/TDD (for the deaf or hard-of-hearing),
1-800-828-1120, or 711
NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the Kingsport Metropolitan Transportation Planning Organization will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.
Employment: Metropolitan Transportation Planning Organization does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: Metropolitan Transportation Planning Organization will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in DRPTs programs, services and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.
Modifications to Policies and Procedures: Metropolitan Transportation Planning Organization will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a Metropolitan Transportation Planning Organization program, service or activity, should contact City of Kingsport Human Resources Director at (423) 229-9401, or GeorgeDeCroes@KingsportTN.gov as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require Kingsport Metropolitan Transportation Planning Organization to take any action that would fundamentally alter the nature of its programs or services, or impose any undue financial or administrative burden.
Complaints that a Kingsport Metropolitan Transportation Planning Organization program, service or activity is not accessible to persons with disabilities should be directed to City of Kingsport Human Resources Director, (423) 229-9401 or GeorgeDeCroes@KingsportTN.gov
Kingsport Metropolitan Transportation Planning Organization will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.
Grievance Procedure Under the Americans with Disabilities Act
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the City of Kingsport. City of Kingsport Personnel Policy governs employment-related complaints of disability discrimination.
The Complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant; and location, date and description of the alleged discrimination. Alternative means of filing complaints, such as personal interviews or tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted by the complainant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to: