We develop and administer standards and policies governing development in The City of Kingsport to foster public safety, health, order and aesthetics, protect environmental quality, promote economic growth, and ensure neighborhood vitality.
We have been made aware of SCAM EMAILS being sent to zoning variance applicants. These emails are being sent from the email address bza.kingsporttn@usa.com and are requesting payment of fees. These are NOT legitimate emails from our office.
Please do not reply to these emails or send any payment. If you have received an email and would like to verify whether it is from our office, please contact us at (423) 229-9485.
Kingsport’s new Customer Information System (CIS) is now live for customers to use. Residents can now pay bills, report issues and access their account information easier than ever before.
Please note – if you pay your bill via bank draft or auto-pay, you will need to re-enroll through the new portal.
No actions are needed if you pay in person, over the phone, by check, or use the drop box or JACK kiosk.
You can pay bills, report issues, access the customer portal, download the Kingsport Utilities app and access your account information by going to www.kingsporttn.gov/billpay.
To report a non-emergency, please use the new ConnectKingsport app.
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.
You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!
To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.
Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.
Download on the Apple App Store
Download on the Google Play Store
Online Portal
Paying your utility, miscellaneous receivables bill, or building permit has never been easier.
You can also pay your red light citation online using the button below. You will be redirected to a secure payment page.
