The Records Division has converted from a data entry port to a quality control emphasis with respect to police reports. This is due to our new PDAs, which use DataDriven as a field-reporting tool and VisionAir, our new Records Management System.
The Records Division is responsible for manual filing of all case files of officers and for quality control of all TIBRS data into the department’s computer system. This includes all incident reports and arrest reports that will be submitted to the state for reporting.
Traffic citations are tracked for City Court purposes and accountability for MTAS standards. Management of request for public information due to incident and accident reports are also part of the day-to-day activities, as well as city court management.
The Records Division is responsible for the retention of all reports and citations utilized by the Kingsport Police Department. In 2009, the Kingsport Police Department began a process of being a paperless reporting agency through using PDA’s and a new records management system. Thus, Records Division became a quality control process for review of Tennessee Incident Base Reporting System (TIBRS).
The Records Division serves as a customer service point and is open Monday through Friday from 7:00 A.M. to 6:00 P.M.