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You are here: Home1 / Site2 / City of Kingsport – Accessibility Statement

ADA Notice 

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Kingsport will not discriminate against qualified individuals with disabilities on the basis of disability in the city’s services, programs, or activities.

Employment:
The city does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Statement of Non-Discrimination

Effective Communication:
The city will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the city’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures:
The city will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all city programs, services, and activities. For example, individuals with service animals are welcomed in city offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a city program, service, or activity, should contact the office of the ADA Coordinator at (423) 229-9401 ext. 5 as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the city to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Complaints that a city program, service, or activity is not accessible to persons with disabilities should be directed to the ADA Coordinator at (423) 229-9401 ext. 5.
The city will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

ADA Coordinator:

City of Kingsport
Ryan McReynolds
415 Broad Street
Kingsport, TN 37660
Phone #: (423) 229-9401 ext.5
Email: ADAcontact@KingsportTN.gov

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Pay Your Bills Online

Paying your utility, miscellaneous receivables bill or building permits payment has never been easier! Click the link below to be directed to Click2Gov, the online payment system that allows users to view their account and pay with a credit or debit card through the secure website.

Pay your red light citation bill online by clicking the button below. You will be redirected to the payment page.

 

Pay Water (Utility) Bill
Pay Red Light Citation
Pay Other Receivables
Online Tax Payments
Building Permit Payments

Report Non-Emergency

To report a non-emergency, please use the new ConnectKingsport app.


 
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.

You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!

To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.


Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.

 

Download on the Apple App Store
Download on the Google Play Store
Online Portal

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