SUBJECT: Kingsport Police Department Conducting Citizen Survey
DATE: July 7, 2026
GENERAL NARRATIVE
From now through August 7, 2026, the Kingsport Police Department will conduct a citizen survey as part of the accreditation process. K.P.D. is internationally accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA). The Kingsport Police Department was first accredited through CALEA in 1992. The department has maintained accreditation for nearly 34 consecutive years, with reaccreditation in 1997, 2002, 2005, 2008, 2011, 2014, 2017, 2021, and 2025. The benefits of CALEA accreditation include greater accountability within the agency, reduced risk and liability exposure, stronger defense against civil litigation, staunch support from government officials, and increased community advocacy.
CALEA requires that an accredited agency comply with nearly 500 individual professional standards. One such standard requires that the agency conduct a documented survey of citizen attitudes and opinions at least once every two (2) years.
The survey is designed to be used as a platform for organizational learning, asking specific questions about the quality of policing in the community. The survey questions are constructed so as to gauge citizen feedback with respect to:
· Overall agency performance,
· Overall competence of agency employees,
· Citizens’ perception of officers’ attitudes and behavior,
· Community concern over safety and security within the agency’s service area, and
· Citizens’ recommendations and suggestions for improvements.
To take the 2026 Citizen Survey, go to the official website of the Kingsport Police Department at:
https://www.KingsportTN.gov/City-Services/Police-Department/
And click the button labeled 2026 Citizen Survey.



RELEASING OFFICER
Corporal Brandon Arnold
Kingsport Police Department Professional Standards Unit
Office (423) 343-9866, Fax (423) 343-9749



































