Strategic Operations Unit
The Kingsport Police Department’s Strategic Operations Unit consists of several specialized divisions of the Operations Bureau. These include the Directed Patrol Officer, the School Resource Officers, Parking Enforcement, and the department’s Social Worker, whose primary focus is to navigate the multitude of issues associated with homelessness and help direct that population to various community resources designed to assist them. The Strategic Operations Unit Commander also oversees various special projects and events such as security for Kingsport’s annual Fun Fest and other concerts and festivals held throughout the year, and traffic control for various parades and road races.

Lt. Ray Mailloux
Lieutenant Mailloux has been a law enforcement officer since 2006 and was sworn in at the Kingsport Police Department in 2011. He graduated from the Riverside County Sheriff’s Academy and attended Bethel University, where he majored in Criminal Justice. Upon joining the Kingsport Police Department, Lieutenant Mailloux served as a patrol officer, a Field Training Officer, and as an Operator on the K.P.D. SWAT Team. After a period serving in the Patrol Division, Lieutenant Mailloux was assigned to the K.P.D Criminal Investigations Division as a Detective. As a Detective, he conducted investigations into a substantial number of cases and was eventually promoted to the ranks of Corporal and Sergeant within C.I.D. During his C.I.D. tenure, Lieutenant Mailloux specialized in Internet Crimes Against Children and was appointed to be a Task Force Officer for the Department of Homeland Security. He was promoted to Lieutenant in January 2025 and was assigned to the Patrol Division as Watch Commander for 1st Platoon. He currently oversees the Strategic Operations Unit.



