Administrative Bureau

The organizational structure of the Kingsport Police Department is divided into the Operations Bureau and the Administrative Bureau. The Administrative Bureau consists of support oriented units such as Professional Standards, Central Dispatch, Records, Evidence, and the City Jail.

Captain Justin Quillin

Captain Quillin joined the Kingsport Police Department in 1995 and has served in a variety of capacities including Patrol Officer, Field Training Officer, and Community Police. He has supervised in the Training Unit, the Patrol Division, the Administrative Bureau, the Jail, Power Shift, the Strategic Operations Unit, the Professional Standards Unit, and the Operations Bureau. He has served in several specialized roles including SWAT, Honor Guard, and Department Chaplain. Captain Quillin is a graduate of the FBI National Academy Session 252, Quantico, VA, and received his Bachelor of Science in Religion from Liberty University. He was promoted to Captain in January of 2023 and currently oversees the Administration Bureau.

Professional Standards Unit Central Dispatch Records Evidence & Property Unit Kingsport City Jail

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Professional Standards Unit

The Kingsport Police Department’s Professional Standards Unit was officially formed in 2014 with the goal of unifying several pre-existing divisions of the department under one central umbrella for the purpose of maintaining nationally recognized standards of excellence in law enforcement. The divisions of the department that make up the Professional Standards Unit include the Training Division, the Internal Affairs Division, the Accreditation Manager, and the Public Information Officer.

Professional Standards Lieutenant

Lieutenant Tom Wayt

Lieutenant Tom Wayt received his Bachelor of Science in Criminal Justice and Masters of Business Administration from Bethel University. He is also a graduate of the School of Police Staff and Command (SPSC) at Northwestern University. He began his public safety career in 1988 with the Wintersville, Ohio Fire Department where he served as a Firefighter and Paramedic. He later served as an E.R. Technician for the University of Pittsburgh Medical Center/Mercy Hospital and as a Paramedic Rescue Technician for Baldwin E.M.S. in Pittsburgh, Pennsylvania. He was sworn in at the Kingsport Police Department in 2003 and has since served as Patrol Officer, Community Police, S.W.A.T. Operator, Crime Analyst, and supervisor in both the Training Unit and on Patrol. A highly proactive officer, he has been awarded the Life Saving Medal and the Medal of Valor and is a past recipient of both the Mark Vance Domestic Violence Officer of the Year and the Mothers Against Drunk Driving (M.A.D.D.) Officer of the Year awards. He was promoted to Lieutenant in April of 2016, and after serving a tour as Watch Commander on Patrol, several divisions of the Administrative Bureau including the Records Division, Municipal Court, the Quartermaster/Evidence Unit, and 5^th Platoon. He currently oversees the Professional Standards Unit.

Additional Links

Accreditation Citizen Complaints Citizen Compliments Internal Affairs Public Information Officer Training Division

Kingsport Central Dispatch

Each year, the Communications Specialists in Kingsport Central Dispatch process roughly a quarter of a million telephone calls. Approximately twenty percent (50,000) of these calls are emergency calls to 9-1-1. Although a division of the Kingsport Police Department, Kingsport Central Dispatch also provides services for the Kingsport Fire Department, Sullivan County E.M.S., Kingsport Life Saving Crew, and other city departments and functions. For additional information on the Kingsport Emergency Communications District, please visit http://kingsport911.org.

Kingsport Central Dispatch moved into the new 7,500 square foot, state-of-the-art, 9-1-1 Emergency Communications Center in Downtown Kingsport in October 2015. Central Dispatch had previously been housed in a cramped 1,000 square foot space on the second floor of the Kingsport Justice Center since 1989. Prior to that, Central Dispatch operated out of the basement of the Civic Auditorium. Central Dispatch personnel include the 9-1-1 Director, a Communications Supervisor, a Technical Services Coordinator, 4 Shift Leaders, and more than a dozen Communications Specialists.

Additional Links

Users Guide to 9-1-1 9-1-1 Registration Text to 9-1-1

Records Division

Obtain a Crash Report Pay City Citation Pay Red Light Violations Review Red Light Violations

The Records Division has converted from a data entry port to a quality control emphasis with respect to police reports. This is due to our new PDAs, which use DataDriven as a field-reporting tool and VisionAir, our new Records Management System.

The Records Division is responsible for manual filing of all case files of officers and for quality control of all TIBRS data into the department’s computer system. This includes all incident reports and arrest reports that will be submitted to the state for reporting.

Traffic citations are tracked for City Court purposes and accountability for MTAS standards. Management of request for public information due to incident and accident reports are also part of the day-to-day activities, as well as city court management.

The Records Division is responsible for the retention of all reports and citations utilized by the Kingsport Police Department. In 2009, the Kingsport Police Department began a process of being a paperless reporting agency through using PDA’s and a new records management system. Thus, Records Division became a quality control process for review of Tennessee Incident Base Reporting System (TIBRS).

The Records Division serves as a customer service point and is open Monday through Friday from 8:00 A.M. to 5:00 P.M except holidays.

The Records Division is also responsible for payments for the Red Light Violations. If you would like to pay online please click here. (The link will redirect you to our City’s Website. Once there please click Pay Online and look for the Red Light Violation option.) If you need to review your video from the Red Light Violation please click here. Please have your citation number and vehicle tag information ready as these are needed to review the footage.

To view recent annual reports, click the year of interest: 2021, 2022 , 2023, 2024

City Court

Kingsport City Court

City Court is located at 200 Shelby Street, inside the Justice Center

Kingsport Police Records (Reports / Citations)

423-229-9427

Traffic Court

423-229-9428

Fax 423-229-9495

Crash Reports Online

Kingsport Police Department accident reports are now available online. Please click the below picture to be forwarded to the website to obtain a copy of the crash report. Reports are available through this service after March 30, 2020. If you need a crash report prior to this date please contact our Records Division at 423-229-9427.

Quartermaster, Evidence, and Property Unit

The Kingsport Police Department’s Quartermaster is responsible for the issuance of every uniform, vehicle, and piece of equipment in use by the department. He also serves as the building supervisor of the Kingsport Justice Center. The Quartermaster manages the department’s Evidence and Property Unit which handles the disposition of every article of physical evidence and found property that enters into the possession of the Kingsport Police Department.

Quartermaster

Sergeant Mike Burnette

Sergeant Mike Burnette started his Criminal Justice career as a Communications Specialist/911 Dispatcher in the Kingsport Emergency Communications Center in 1996. He was sworn in as a Kingsport Police Officer in 1999. He has attended Walters State Community College and the University of Tennessee Knoxville. During his tenure with the Kingsport Police Department, he has served as a Patrol Officer, Detective, Field Training Officer, K-9 Handler, Community Police Officer, and as a Supervisor on Patrol. He was promoted to Sergeant in November 2018 and currently serves as Quartermaster and oversees the Evidence and Property Unit.

Kingsport City Jail

The Kingsport City Jail is a state certified holding facility, falling under the rules and regulation of the Tennessee Corrections Institute. The jail is inspected annually by a State of Tennessee Detention Facilities Specialist to ensure that the facility and staff are meeting the requisite criteria. Corrections Officers are responsible for booking, processing, and securing individuals who are arrested by Kingsport Police Officers until they are released or transferred to another facility.

Jail Administrator

John Fry

John Fry began his career in corrections at the Kingsport City Jail in 2016. During his time in the Kingsport City Jail, he served as the lead training officer from 2019 to 2025 and was twice awarded Civilian Employee of the Quarter. In December 2025, he was promoted to the position of Jail Administrator and currently supervises eight Corrections Officers and oversees all Kingsport City Jail operations.