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You are here: Home1 / City News
parks and rec logo

Kingsport collecting children’s letters to Santa Claus

City News

Writing a letter to Santa Claus is a cherished tradition done by millions of children around the world every year at Christmastime. The Kingsport Parks and Recreation Department understands the significance and plans to lend a hand to Jolly Old Saint Nick again this year.

Beginning December 1 and running through December 12, the department will be collecting children’s letters and making sure they get delivered to the North Pole.

Children of all ages can simply drop off or mail your letters to Santa Claus at the V.O. Dobbins, Sr. Complex (301 Louis Street in Kingsport, Tennessee 37660). Even though everyone at the North Pole will be busy getting everything ready for Christmas, Santa intends to send everyone a joyful response to those who write to him.

So, now’s the time to break out the pen and paper and let Santa know what’s on your wish list for Christmas.

For information about other programs, classes and activities within Kingsport Parks and Recreation, please visit www.kingsportparksandrecreation.org.

November 26, 2025
https://www.kingsporttn.gov/wp-content/uploads/2021/12/parks-and-rec180.jpg 200 200 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-26 10:48:152025-11-26 10:48:15Kingsport collecting children’s letters to Santa Claus

Make lasting memories with Allandale Mansion’s Christmas Tours

City News

Allandale Mansion is continuing a decades long tradition this holiday season by opening its doors to the public and letting folks enjoy room after room of beautiful Christmas decorations.

The Allandale Mansion Christmas Tours will take place on December 13 (from 1 p.m. to 6 p.m.) and on December 14 (from 1 p.m. to 5 p.m.). Tickets will be available online, at the door and are priced as follows:

  • Ages 12 and up: $5 (cash and card acceptable)
  • Children under 12: Free

Every year volunteers spend the better part of a week decorating the mansion – both inside and out – for Christmas. Typically, every room of the mansion features a Christmas tree and is decorated with a theme.

The Christmas tours are self-guided and normally take around 30 minutes to an hour. The mansion will have volunteers on hand throughout the house to answer any questions about Allandale and its history.

“We’re opening our doors once again, like we do every year, and are inviting the public inside to enjoy our elegant and stunning decorations,” said Kristie Leonard, special events and cultural arts manager. “If you’re looking for a family-friendly event to help get you in the Christmas spirit, then please visit the mansion next month.”

Harpist Martha Painter will be performing on December 13 from 1 p.m. to 3 p.m. Cookies and hot cider will be offered on both days.

Tickets for the Allandale Mansion Christmas Tours are available for advance purchase online. To purchase tickets, visit https://bit.ly/4oIFGlP.  You can also click on the CivicRec link in the Connect Kingsport app or go to www.kingsporttn.gov and click on the “CivicRec” link, then search for “christmas tour” in the search bar.

Allandale Mansion was built in 1953 and donated to the City of Kingsport in 1969 after the death of its owner, Harvey Brooks. The property includes the mansion, two barns, a picnic pavilion, two man-made ponds, the Heron Dome and a 2,000-square-foot amphitheater.

Please note, Allandale Mansion can be rented during the holidays for events and photo sessions. For more information call 229-9422.

November 26, 2025
https://www.kingsporttn.gov/wp-content/uploads/2025/11/Allandale-Logo-200.jpg 952 1908 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-26 09:43:142025-11-26 10:07:08Make lasting memories with Allandale Mansion’s Christmas Tours
kingsport logo

Tips to help prevent water pipes from freezing

City News

Every winter as the temperature starts to drop, the pipes in and around your home are at risk of freezing and possibly even bursting. However, by following a few easy tips you can greatly reduce the chance of your pipes freezing and thus saving yourself a costly repair bill in the case of burst pipes.

According to the American Red Cross, the pipes most likely to freeze during the winter months are:

  • Pipes exposed to severe cold, like outdoor hose bibs, swimming pool supply lines and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes running against exterior walls with little to no insulation.

To help keep these and other pipes from freezing, be sure to:

  • Disconnect all garden hoses and install covers on all outside faucets.
  • Keep your house temperature at 68 degrees or higher.
  • Open cabinet doors below sinks to allow heat from the house to circulate.
  • Keep water moving through pipes by allowing a small trickle to run.
  • Wrap pipes near exterior walls and in crawl spaces with insulation or heating tape.
  • Heat your basement and consider weather-sealing your windows.
  • Shut off water supply values if away from home for an extended period of time.

“Repairing or replacing burst water pipes can be an expensive and stressful situation. By following these recommendations before the weather turns too cold, you could save yourself thousands of dollars in repairs,” said Assistant Utilities Director Chad Austin.

For more information on preventing and thawing frozen pipes, please visit the American Red Cross website at https://bit.ly/3GlQstI.

November 25, 2025
https://www.kingsporttn.gov/wp-content/uploads/2021/12/K-180x180-1.jpg 180 180 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-25 10:53:402025-11-25 10:53:40Tips to help prevent water pipes from freezing
kats logo

Can you find Ryder the elusive Christmas Elf?

City News

The Christmas season is almost upon us and rumor has it, Ryder the Elf is planning to sneak aboard one of our transit buses or vans next month and go shopping across the Model City.

However, if you manage to find the elusive little Elf, he’ll reward you with a special gift you can enjoy the entire month of January.

The Kingsport Area Transit Service is again hosting its annual “Ryder the Elf” promotion during the month of December. Each weekday between December 1 and December 23, KATS will give a free January bus pass or Dial-A-Ride ticket book to the lucky person who finds Ryder the Elf.

Ryder will be hiding on different bus routes or vans each day, and you’ll need a keen eye to find the little sneak.

If you do manage to find Ryder, show him to your driver or bring him into the KATS Transit Center (located at 900 East Main Street) and you will win a free January bus pass or Dial-A-Ride ticket book.

Note – there is a limit of one elf discovery per person.

For more information on KATS, please visit www.kingsporttransit.org.

November 25, 2025
https://www.kingsporttn.gov/wp-content/uploads/2022/07/KATS_new.jpg 200 200 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-25 08:26:442025-11-25 08:26:44Can you find Ryder the elusive Christmas Elf?
bays mountain logo new

Bays Mountain Park cuts ribbon on Fox Den playground

City News

Bays Mountain Park officially opened its newest attraction to the public on Friday – the Fox Den Playground – the first of its kind and a playground for children of all ages and abilities.

Park officials held a ribbon cutting and dedication ceremony for the playground Friday afternoon before a crowd of more than 100 city officials, park supporters, school-aged children and family members.

“This new playground is a fantastic addition to the park and one that will allow everyone to play together and appreciate the great outdoors,” said Park Manager Megan Krager. “This will be a brand new way for visitors to enjoy and experience Bays Mountain Park.”

Located next to the Herpetarium, the Fox Den Playground is approximately one quarter-acre in size and is accessible to people of all ages and all abilities. Features include multiple climbing structures and slides, such as a Timber Tower, Log Jam, Songbird, Log Pile and Log Steppers.

Development on the Fox Den Playground began more than five years ago with the idea coming from David and Brenda Fox – two long-time supporters of Bays Mountain Park. The Kingsport couple championed this project in memory of their son Parker, who passed away in 2020 at the age of 25.

“We’re thrilled to see a playground at Bays Mountain Park and it’s going to be a great place for kids to play and for families to be together,” said Brenda Fox. “It’s even more meaningful to us as a memorial to our son, Parker. So many friends have donated to it, and the community support has been phenomenal.”

The Fox Den Playground was designed by Coyle & Caron landscape architects and Habitat Designers with help from Collective Architecture. Inland Construction was the main contractor on the project, and the playground equipment was purchased through Great Southern Recreation.

Total cost of the project was $940,000 with a majority of the funding coming from private donations. Kingsport broke ground on the playground in December 2024 with construction beginning this past spring.

For more information about Bays Mountain Park visit www.baysmountain.com.

November 24, 2025
https://www.kingsporttn.gov/wp-content/uploads/2022/05/BMP-Logo-2022_Circle-Full-Color-e1666632532160.png 180 180 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-24 08:19:442025-11-24 08:19:44Bays Mountain Park cuts ribbon on Fox Den playground
kingsport logo

Kingsport offices closed for Thanksgiving holiday

City News

Kingsport offices will be closed during the Thanksgiving holiday – November 27 and November 28. There will be no garbage or trash services on Thanksgiving Day (November 27).

Please note the following changes due to the Thanksgiving holiday:

  • Thursday (11/27) garbage and trash routes will be picked up on Friday (11/28).
  • Friday (11/28) garbage and trash routes will be picked up on Saturday (11/29).

In addition to the route changes, the city’s demolition landfill and convenience center will be closed on November 27 and 28. Both facilities will be open for normal business hours on November 29.

For more information about Kingsport’s sanitation services, visit www.kingsporttn.gov.

November 21, 2025
https://www.kingsporttn.gov/wp-content/uploads/2021/12/K-180x180-1.jpg 180 180 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-21 08:43:122025-11-21 08:43:12Kingsport offices closed for Thanksgiving holiday
kingsport logo

Kingsport Mayor announces Meadowview Task Force

City News

Kingsport Mayor Paul W. Montgomery has announced the creation of a task force charged with developing a comprehensive plan to improve the financial viability of the MeadowView Conference Resort and Convention Center.

Montgomery made the announcement during a Board of Mayor and Aldermen worksession Monday afternoon.

“As a board, we have a responsibility to our citizens to be good stewards of taxpayer dollars,” said Montgomery. “Reviewing and setting a course for MeadowView to be successful for decades to come is an act of good governance and one we take seriously.”

The task force will be comprised of residents and local community members from various organizations, including Visit Kingsport, Eastman, financial institutions, and healthcare.

This task force, working alongside city staff, will develop a vision of what success looks like, not only for MeadowView, but for the City of Kingsport and its taxpayers.

Responsibilities of the new task force will include:

  1. Evaluate historical, current and future uses of all portions of the property.
  2. Deliver findings on the financial and operational reviews.
  3. Produce recommendations by evaluating and identifying barriers to community access and local use.
  4. Define the mission of the city’s portion of MeadowView

Opening in 1996, the MeadowView Conference Resort and Convention Center is an 81,000 square foot, multi-purpose convention center with an adjoining 300-room hotel, 18-hole golf course and full-service restaurant.

The facility hosts a variety of meetings, banquets and social events throughout the year, along with high-caliber conventions, trade shows and sporting events. All of these events bring thousands of visitors and millions of dollars of economic impact to our city.

However, since 2020 the convention center portion of MeadowView has experienced a number of challenges, which has resulted in its current financial trajectory bring unsustainable.

November 18, 2025
https://www.kingsporttn.gov/wp-content/uploads/K-180x180.jpg 180 180 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-18 13:10:442025-11-18 13:10:44Kingsport Mayor announces Meadowview Task Force
Parks and Recreation Logo

Registration open for Kingsport’s Adult Basketball program

City News

The Kingsport Parks and Recreation Department is now accepting registrations for its Adult Basketball programs.

Registration is now open through December 10. Leagues include Church/Industrial and Men’s Open.

The cost to register per team is $400 for city residents. Non-city residents pay $15 per person with a maximum fee of $475 per team. Players must be at least 18 years old. Game locations will vary.

Note – Practices will take place in early January. The season begins the week of January 12.

To register, visit https://bit.ly/4hT1ZCY. You can also click on the CivicRec link in the Connect Kingsport app or go to www.kingsporttn.gov and click on the “CivicRec” link, then search for “adult basketball” in the search bar.

For information about other programs, events and activities from Kingsport Parks and Recreation, please visit www.kingsportparksandrecreation.org.

November 17, 2025
https://www.kingsporttn.gov/wp-content/uploads/2022/01/parks-and-rec180.jpg 200 200 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-17 08:16:352025-11-17 08:16:35Registration open for Kingsport’s Adult Basketball program
kats logo

KATS offering half price Dial-A-Ride ticket books

City News

The Kingsport Area Transit Service is thankful for its Dial-A-Ride passengers and wants to show them our appreciation

As such, KATS is continuing an annual tradition by offering half-price Dial-A-Ride ticket books for $12.00 (which includes 24 tickets per book) from November 17 through November 26.

The KATS Dial-A-Ride van service is for individuals who reside within the city limits, have a medical condition, are 65 or older, or are going to work. This service is an affordable, reliable, safe and efficient way for Kingsport residents to travel to numerous destinations within the city.

“We’re happy to continue this annual promotion to the residents of Kingsport, both for our long-time riders and folks who have never tried this service before,” said Transit Director Chris Campbell.

Tickets may be purchased at the KATS downtown terminal (900 E. Main Street) via cash, check, credit or debit. Tickets may also be purchased directly from the drivers.

Note – The Dial-A-Ride tickets can also be used with the KATS Connect program.

Cash and checks are the only form of payment accepted on vehicles. Check payments will be accepted through November 29 and can be mailed to KATS at 900 E. Main Street, Kingsport, TN 37660.

Drivers do not carry cash and cannot make change. Dial-A-Ride tickets do not expire and cannot be used on buses. For more information about KATS’ services, call 423-224-2613 or visit www.kingsporttransit.org.

November 10, 2025
https://www.kingsporttn.gov/wp-content/uploads/2022/07/KATS_new.jpg 200 200 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-10 08:24:302025-11-10 08:24:30KATS offering half price Dial-A-Ride ticket books
kingsport logo

Kingsport offices closed for Veterans Day holiday

City News

City of Kingsport offices will be closed on Veterans Day (November 11).

Kingsport will not be adjusting garbage or trash/yard waste routes for Veterans Day. Both the garbage routes and the trash/yard waste routes will run on a normal schedule the week of November 10-14.

The city’s demolition landfill and convenience center will be closed on November 11 and reopen on November 12.

For more information about Kingsport’s sanitation services, please visit www.kingsporttn.gov.

November 7, 2025
https://www.kingsporttn.gov/wp-content/uploads/K-180x180.jpg 180 180 mlane https://www.kingsporttn.gov/wp-content/uploads/2021/09/LOGO-KPT-COLOR.png mlane2025-11-07 10:34:392025-11-07 10:34:39Kingsport offices closed for Veterans Day holiday
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2025 Christmas Schedule Changes

Kingsport offices will be closed during the Christmas holiday – December 24 and December 25.

Garbage and trash services will operate normal routes on December 24. There will be no garbage or trash services on Christmas Day (December 25).

Thursday (12/25) garbage and trash routes will be picked up on Friday (12/26). Friday (12/26) garbage and trash routes will be picked up on Saturday (12/27).

Garbage route changes can be found at the link below.

Click for more info.

Report Non-Emergency

To report a non-emergency, please use the new ConnectKingsport app.


 
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.

You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!

To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.


Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.

 

Download on the Apple App Store
Download on the Google Play Store
Online Portal

Pay Your Bills Online

Paying your utility, miscellaneous receivables bill or building permits payment has never been easier! Click the link below to be directed to Click2Gov, the online payment system that allows users to view their account and pay with a credit or debit card through the secure website.

Pay your red light citation bill online by clicking the button below. You will be redirected to the payment page.

 

Pay Water (Utility) Bill
Pay Red Light Citation
Pay City Court Citation
Pay Other Receivables
Online Tax Payments
Building Permit Payments