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The City of Kingsport is excited to announce the Tennessee Department of Economic and Community Development has awarded the city a $2 million Connected Community Facilities grant for the renovation of the Kingsport Public Library.
The Connected Community Facilities (CCF) grant program aims to construct and improve digital access through the creation of buildings or the rehabilitation of existing facilities. Grants cover 90 percent of eligible project expenses with a required 10 percent match and a maximum award of $2 million.
TNECD awarded $49.4 million in CCF grants to 31 local governments across Tennessee. Kingsport received the maximum award amount of $2 million.
“The CCF grant program is a highly competitive grant program and we were competing against dozens of other projects all across the state,” said Library Manager Mary Thomas. “We’re extremely thankful TDECD chose us, and these funds will go a long way in achieving our library renovation goals.”
Earlier this year, the City of Kingsport approved $7 million towards the renovation and upgrading of the Kingsport Public Library. The project will include many key improvements, such as
At the same time, the Friends of the Kingsport Public Library, in partnership with the City of Kingsport, launched a “Library of the Future” fundraising campaign. This campaign aims to help fund the first major renovation of the library in more than 30 years.
If you would like to join with the 700 people who have already contributed to the “Library of the Future” fundraising campaign, please visit www.kptfol.org for more information.


Kingsport’s new Customer Information System (CIS) is now live for customers to use. Residents can now pay bills, report issues and access their account information easier than ever before.
Please note – if you pay your bill via bank draft or auto-pay, you will need to re-enroll through the new portal.
No actions are needed if you pay in person, over the phone, by check, or use the drop box or JACK kiosk.
You can pay bills, report issues, access the customer portal, download the Kingsport Utilities app and access your account information by going to www.kingsporttn.gov/billpay.
To report a non-emergency, please use the new ConnectKingsport app.
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.
You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!
To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.
Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.
Download on the Apple App Store
Download on the Google Play Store
Online Portal
Paying your utility, miscellaneous receivables bill, or building permit has never been easier.
You can also pay your red light citation online using the button below. You will be redirected to a secure payment page.
