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The City of Kingsport is excited to announce the Tennessee Department of Economic and Community Development has awarded the city a $2 million Connected Community Facilities grant for the renovation of the Kingsport Public Library.
The Connected Community Facilities (CCF) grant program aims to construct and improve digital access through the creation of buildings or the rehabilitation of existing facilities. Grants cover 90 percent of eligible project expenses with a required 10 percent match and a maximum award of $2 million.
TNECD awarded $49.4 million in CCF grants to 31 local governments across Tennessee. Kingsport received the maximum award amount of $2 million.
“The CCF grant program is a highly competitive grant program and we were competing against dozens of other projects all across the state,” said Library Manager Mary Thomas. “We’re extremely thankful TDECD chose us, and these funds will go a long way in achieving our library renovation goals.”
Earlier this year, the City of Kingsport approved $7 million towards the renovation and upgrading of the Kingsport Public Library. The project will include many key improvements, such as
At the same time, the Friends of the Kingsport Public Library, in partnership with the City of Kingsport, launched a “Library of the Future” fundraising campaign. This campaign aims to help fund the first major renovation of the library in more than 30 years.
If you would like to join with the 700 people who have already contributed to the “Library of the Future” fundraising campaign, please visit www.kptfol.org for more information.


Kingsport is launching a new Customer Information System (CIS) at the end of April. The current system will enter maintenance mode, and services – such as account changes and taking payments – will be temporarily unavailable after 5 p.m. on April 23 through 8 a.m. on April 27.
Note – payment due dates that fall within this downtime have been changed to April 28.
To report a non-emergency, please use the new ConnectKingsport app.
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.
You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!
To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.
Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.
Download on the Apple App Store
Download on the Google Play Store
Online Portal
Paying your utility, miscellaneous receivables bill or building permits payment has never been easier! Click the link below to be directed to Click2Gov, the online payment system that allows users to view their account and pay with a credit or debit card through the secure website.
Pay your red light citation bill online by clicking the button below. You will be redirected to the payment page.
Pay Water (Utility) Bill
Pay Red Light Citation
Pay City Court Citation
Pay Other Receivables
Online Tax Payments
Building Permit Payments
