Bays Mountain Park showcases the world of Big Astronomy
Bays Mountain Park is pleased to announce its latest planetarium show – Big Astronomy – where viewers are transported to world-class observatories to observe the mystery and splendor of the […]
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Bays Mountain Park is pleased to announce its latest planetarium show – Big Astronomy – where viewers are transported to world-class observatories to observe the mystery and splendor of the […]
Kingsport Cultural Arts is bringing the arts to you all next month through a series of new, mobile classes. Funded by an Arts Education Community Learning grant from the Tennessee […]
The City of Kingsport’s Stormwater Department is pleased to announce the winners of this year’s Storm Drain Art Contest. The winners and the location of their respective storm drains are […]
The Kingsport Parks and Recreation Department is offering two special Kids’ Day Out camps next month. The camps will be held September 2 and September 12 – the same days […]
The Kingsport Parks and Recreation Department is now accepting registrations for several of its 2025 Youth Basketball programs. Participants must live inside Kingsport’s city limits, own city property or attend […]
The Kingsport Parks and Recreation Department is offering a four-week program next month aimed at educating children on the fundamentals and safety of bicycling. The program – called TREADZ – […]
The Kingsport Public Library has been awarded a Training Opportunities for the Public (TOP) grant from the Tennessee State Library and Archives. The $4,080 TOP grant will be matched with […]
Boxing can be a new and exciting way to get in shape and stay healthy. Not only can boxing improve your heart health and boost your endurance, but the sport […]
If you’d like to make a difference in your hometown, the City of Kingsport is in need of volunteers to serve on five of its advisory boards and commissions. The […]
The Kingsport Parks and Recreation Department is hosting a special artistic program next month where grandparents can spend some quality, creative time with their grandchildren. A Grandparents and Me Paint […]


Kingsport’s new Customer Information System (CIS) is now live for customers to use. Residents can now pay bills, report issues and access their account information easier than ever before.
Please note – if you pay your bill via bank draft or auto-pay, you will need to re-enroll through the new portal.
No actions are needed if you pay in person, over the phone, by check, or use the drop box or JACK kiosk.
You can pay bills, report issues, access the customer portal, download the Kingsport Utilities app and access your account information by going to www.kingsporttn.gov/billpay.
To report a non-emergency, please use the new ConnectKingsport app.
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.
You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!
To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.
Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.
Download on the Apple App Store
Download on the Google Play Store
Online Portal
Paying your utility, miscellaneous receivables bill, or building permit has never been easier.
You can also pay your red light citation online using the button below. You will be redirected to a secure payment page.
