City of Kingsport property taxes have been billed and to avoid penalties, property owners must pay those taxes on or before November 30, 2024.

A 2% fee will be added to unpaid property taxes on December 1, 2024, an additional 2% fee will be added on January 1, 2025, and an additional 1% fee will be added on the 1^st of every subsequent month until the property taxes are paid in full.

Note – penalties assessed for delinquent tax payments cannot be waived by any city official.

Kingsport residents who live in Sullivan County should receive tax notices beginning later this week.

Property taxes can be paid online (www.kingsporttn.gov) by mail or in person at the Customer Service Center on the first floor of city hall (415 Broad Street). The drive-thru at city hall offers two options of paying property taxes. The electronic kiosk in Lane 1 accepts cash, check or credit/debit card payments. Checks may be put in an envelope and placed in the drop box in Lane 2.

The City of Kingsport accepts VISA, MasterCard, and Discover credit/debit cards at the Customer Service Center, online and at the drive-thru kiosk. A 2.75% card processing fee will be assessed for all property taxes paid by credit/debit cards. There are no additional fees at the kiosk if paying by cash or check.

You can also pay your property taxes online by using an eCheck option with no additional fees. Visit www.kingsporttn.gov and select online tax payments. Then after selecting your account or address, select the payment type “eCheck” and enter the requested bank information.

Note – property tax payments cannot be paid over the phone.

Kingsport’s property tax rate is the same as last year – $1.9983. The City of Kingsport Customer Service Center can be reached at 423-343-9860. Choose Option 3 for tax questions.

How much are my property taxes?

If your property tax bill has not arrived yet and you want to find out how much you owe, you can do so by following these easy steps.

• Visit www.kingsporttn.gov.
• Click PAY ONLINE.
• Choose ONLINE TAX PAYMENTS.
• Select Account Search from the left side.
• Using the drop-down menu, select Search by Street Address.
• Enter your street name only (DO NOT enter street number or identifier such as Street or Avenue)
• Remember to select which county you live in, then click the SEARCH button.
• Click NEXT PAGE until you locate your address. Click on your address to see your tax bill.
• If you click PAY BILL, you will be directed to pay by credit/debit card or by eCheck.
• If you prefer not to pay online, you can print the page and mail it in with your check to the following address: Kingsport Customer Service Center, 415 Broad Street, Kingsport, TN 37660.

What if I did not receive a tax bill?

Note – please allow time for the tax bill to reach you by mail. If you have not received your tax bill by October 23, action may be needed.

FIRST – Contact the Customer Service Center at 423-343-9860 Option 3. Please be aware, failing to receive a tax notice or disputing a property’s assessed value are not valid reasons for not paying on time. Penalties will still be assessed.

SECOND – if you need to update your mailing address or contact information for your property, you must contact the Property Tax Assessors Office in the county where your property is located.

Sullivan County Property Tax Assessor
3411 Highway 126
Blountville, TN  37617
423-323-6455

Hawkins County Property Tax Assessor
110 East Main Street
Rogersville, TN  37857
423-272-8505

Is tax relief available?

You may qualify for assistance from the State of Tennessee if you own your own home, use it as your primary residence and meet the following criteria:

1. You must be 65 years old or disabled on or before Dec. 31, 2024. The maximum 2023 income of the applicant, spouse, co-owner and remaining residents is $36,370. The maximum market value on which tax relief is calculate is $31,800.
2. You are a 100% service connected disabled veteran or surviving spouse of a 100% service connected disabled veteran (regardless of total annual income). The maximum market value on which tax relief is calculated is $175,000.

Please visit the Tennessee Comptroller of the Treasury site for a complete list of requirements at http://www.tncot.cc/taxrelief or to speak to a state employee, call 615-747-8871.

Affected Kingsport customers advised of water outages, boil water advisory

Due to a waterline break at the city’s water filtration plant early Wednesday morning, a large area of Kingsport water customers possibly experienced a loss in water service.

Affected Kingsport water customers were in an area mainly bounded by Stone Drive, Interstate 81 and the John B. Dennis Highway, as well as the Cooks Valley, Indian Springs and Fall Creek areas of town. Please refer to the below map showing the impacted areas.

Crews have repaired the waterline and are currently working to restore service. Everyone in the affected area is anticipated to have service restored Wednesday afternoon.

Kingsport officials have communicated with the Tennessee Department of Environment and Conservation (TDEC) during this event. TDEC officials have determined, out of an abundance of caution, a public notice of a boil water advisory is necessary for the affected customers until further notice. We anticipate it being lifted tomorrow afternoon pending water sample results.

If your residence is located within the Pressure Zone E or B, you’re within the affected area.

Customers outside the affected areas are not under a boil water advisory.

To determine if your address is within the affected area, click on this link: City of Kingsport Public Notice Web Map (arcgis.com) After clicking the link, click on magnifying glass icon in the bottom right of the map, this will pop up a window for you to type in your address. If your location comes up and has hash marks on it, it means you are in the affected area and should follow the boil advisory. If your location does not have the hash marks, you are not included in the affected area.

A boil water advisory means water customers should not drink the water without boiling it first.

Bring water to a boil, let it boil for three minutes, and let it cool before using. Boiling kills bacteria and other organisms in the water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling water is not necessary for washing clothes, or bathing.

Once system pressure has been restored, bacteriological tests will be conducted throughout the system. Customers will be informed when tests show no bacteria and water no longer needs to be boiled. We will provide an update Thursday afternoon when test results become available.

Please share this information with anyone in your area who may drink this water, especially those who may not have received this notice directly.

For more information contact the Utility Department by calling 423-229-9454, or you may view this notice on the city’s website, www.KingsportTN.gov, and on our Facebook page KingsportAlerts.