kingsport logo

This month, the City of Kingsport will begin consolidating four government buildings and multiple departments into one new City Hall location at 415 Broad St. The transition will provide improved efficiency, accessibility and convenience to residents.

Progress on the move to the six-floor building, formerly the Regions Bank building, will be announced through “Kingsport is on the move” updates via the Kingsport Alerts page on Facebook and the city’s website at

“We’re looking long term,” Kingsport Deputy City Manager Ryan McReynolds said. “By consolidating, there will be considerable savings to Kingsport taxpayers. Instead of maintaining and updating four buildings, we will have one convenient location, which will improve customer service and efficiency and reduce confusion.”

The new location is ADA-compliant, and visitors will have access to more than 270 nearby parking spots. In addition to 75 parking spots at the new City Hall building, parking also is available in city lots located on Clay Street and New Street and at Kingsport Public Library and East Sullivan Street.

The consolidation is anticipated to be complete by this summer. When complete, city services and departments will be at these locations in the building:

Floor 1

  • Building Division
  • City Clerk
  • Code Enforcement
  • Customer Service/Bill Pay

Floor 2

  • Budget
  • City Manager
  • Economic Development
  • Planning
  • Community Development

Floor 3

  • Board of Mayor and Aldermen Meeting Room
  • Human Resources
  • Legal & Risk Departments
  • Public Information & Communications

Floor 4

  • Purchasing
  • Leisure Services
  • Finance

Floor 5

  • Archives
  • (GIS) Maps

Floor 6

  • Information Technology (IT)
  • Kingsport Metropolitan Transportation Planning Organization (MTPO)
  • Public Works Administration

“Our new city hall building reflects the accessibility the city wants to provide to our residents, while also adhering to the high standards set by our Kingsport community,” McReynolds said.