Report concerns with Kingsport’s free city app

One of the fastest and easiest ways to report issues to the City of Kingsport is by doing so through the ConnectKingsport app. Anything from a pothole to graffiti to roadside litter to abandoned vehicles, these issues and more can be reported quickly through the app.

Simply download the free app on the App Store or Google Play Store and click the “Report a Concern” link to let us know about any issues in the city.

Now in its fifth year of usage, the ConnectKingsport app allows residents to have a direct line of communication to the city to report a variety of non-emergency concerns in more than three dozen categories, including drainage issues, dead animal removal, graffiti, potholes, water leaks, renter complaints, high grass and sewer backups.

To date, more than 45,000 issues have been resolved.

In addition to reporting issues, the app also provides links to the city’s website, animal services, CivicRec, KATS, the city’s new utilities app and the building and planning department.

ConnectKingsport uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from when submitting a request. The app allows you to upload pictures or videos to accompany your request. Residents can then track the status of reports they or other members of the community have submitted until the issue is resolved.

Back at the office, city staff will leverage powerful dashboards and reporting tools to identify hot spots, increase productivity, prioritize projects and spend tax dollars smarter.

This application not only allows citizens to report problems, but also to view, and vote to fix problems submitted by their neighbors. Citizens can even create their own “watch areas” to receive notifications about the issues reported in their community, enabling them to follow the progress of all service requests—not just the ones they report.

“ConnectKingsport is the most efficient way to report issues you see within the city,” said Communications Specialist Sara Nowell. “Plus, you’ll get a notification when the issue is resolved so you’ll know the matter has been handled.”

To download the free app, go to the App Store or Google Play and search “ConnectKingsport” to find the app. You can also access the tool via kingsporttn.gov/city-services/public-works/connectkingsport/ or seeclickfix.com.

Download the free app today to be a part of making Kingsport a great place to live, work and play.