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The city is changing merchant providers for credit card services for the online payment portals (EGOV and Click 2 GOV). During the change, the payment options listed below will be unavailable from 4:00 pm today until 12:00 pm tomorrow.
This includes the online utility, online taxes, and online miscellaneous link from our website.
This does not affect red light camera ticket payments, any leisure service payments on civic rec platform, or building payments on community development platform.
Customers will still have the option to pay utility bills over the phone with credit card by calling (423) 343-9860.
Customers also have the option to use a credit card at the JACK kiosk located in the first drive-thru lane at City Hall.
The Kingsport Office of Cultural Arts is offering a class in wire wrap jewelry making this November. In this hands-on class, you can learn to create beautiful wire wrap jewelry from a master wire sculpture artist.
Using semi-precious gemstones, fine copper and silver wire, Russell Lawson, who has more than two decades of experience, will give you a working knowledge of essential wire wrapping techniques. Participants will become familiar with the tools of the trade and add an exponentially utilitarian skill set to their artistic repertoire.
In the two-hour session, participants will create one complete wire-wrapped pendant with a semi-precious gemstone wrapped in fine copper or silver wire (your choice). The fee for the instruction, supplies, knowledge and complete pendant is $75. All materials will be provided.
Students will have the option to add-on a “to-go” kit for supplies to make an additional pendant at home, using their new skills (an additional $25t). The kit includes one semi-precious gemstone (gemstones will vary) and fine copper wire. Wire cutter is not included in the add-on kit.
The class will be offered from 2 p.m. to 4 p.m. on Nov. 6 in the Kingsport Renaissance Arts Center (2nd floor, Room #228).
Register online now at www.EngageKingsport.com or call 423-392-8414. Online sales will end 48 hours prior to the class. For more information about the Kingsport Office of Cultural Arts, please visit www.EngageKingsport.com.


Kingsport’s new Customer Information System (CIS) is now live for customers to use. Residents can now pay bills, report issues and access their account information easier than ever before.
Please note – if you pay your bill via bank draft or auto-pay, you will need to re-enroll through the new portal.
No actions are needed if you pay in person, over the phone, by check, or use the drop box or JACK kiosk.
You can pay bills, report issues, access the customer portal, download the Kingsport Utilities app and access your account information by going to www.kingsporttn.gov/billpay.
To report a non-emergency, please use the new ConnectKingsport app.
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.
You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!
To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.
Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.
Download on the Apple App Store
Download on the Google Play Store
Online Portal
Paying your utility, miscellaneous receivables bill, or building permit has never been easier.
You can also pay your red light citation online using the button below. You will be redirected to a secure payment page.
