Software Update: EGOV and Click2GOV

The city is changing merchant providers for credit card services for the online payment portals (EGOV and Click 2 GOV). During the change, the payment options listed below will be unavailable from 4:00 pm today until 12:00 pm tomorrow.

This includes the online utility, online taxes, and online miscellaneous link from our website.

This does not affect red light camera ticket payments, any leisure service payments on civic rec platform, or building payments on community development platform.

Customers will still have the option to pay utility bills over the phone with credit card by calling (423) 245-1019.

Customers also have the option to use a credit card at the JACK kiosk located in the first drive-thru lane at City Hall.