kingsport logo
Share your thoughts on Kingsport’s public transit system and how KATS can improve services by taking a quick survey. Participants then receive 6 free KATS tickets!

Kingsport Area Transit Service (KATS) will offer the ‘Survey for Six Free Tickets’ promotion for one week beginning Monday, February 26th and ending Friday, March 2nd. KATS will offer six free bus tickets per person in the exchange for their time to fill out a brief on-board survey.

KATS will conduct the survey to learn more about public transit use and how to improve its services. The goal is to gather data on current and potential transit usage from passengers.  The objective is to obtain valuable information such as travel patterns and passenger characteristics so that KATS may gain insight on the quality of our services, improvement opportunities, as well as identifying our areas of success.

Surveys will be conducted through a quick one-on-one interview process. Surveyors will ride KATS buses, routes, and be available in the lobby of the Transit Center alongside passengers and complete a tablet-based survey. Passengers will also have the option to fill out a paper form to return to KATS.

KATS operates public fixed route services and Dial A Ride services for those who qualify and live within the city limits of Kingsport.

For more information about KATS, please visit