Stay Up-to-Date on Kingsport News with Free City App
Citizens can now get the latest city news with the click of a button on the ConnectKingsport app! Just download the free app on the App Store or Google Play Store and click the “City News” button to see what’s happening in Kingsport.
Previously released:
The City of Kingsport is excited to launch ConnectKingsport, a new mobile application that is powered by SeeClickFix.
This application is a citizen-first approach that allows residents to have a direct line of communication to request services and report non-emergency issues such as potholes and graffiti. The app will also be a great source of information on all things Kingsport, with links to the city website, animal services, ongoing events and more.
The ConnectKingsport app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from when submitting a request. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.
“When maintenance requests come in, they will be instantly routed and passed into Cartegraph, the city’s work and infrastructure management system,” said Kristen Steach, Public Works Asset Manager. “By pairing the SeeClickFix and Cartegraph systems together, city field crews can now see and respond to requests in record time, automatically notifying citizens every step of the way.”
Back at the office, city staff will leverage powerful dashboards and reporting tools to identify hot spots, increase productivity, prioritize projects and spend tax dollars smarter.
This new application not only allows citizens to report problems, but also to view, comment on, and vote to fix problems submitted by their neighbors. Citizens can even create their own “watch areas” to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests—not just the ones they report.
To download the free app, go to the App Store or Google Play and search “ConnectKingsport” to find the app. You can also access the tool via kingsporttn.gov/city-services/public-works/connectkingsport/ or seeclickfix.com. Download the free app today to be a part of making Kingsport a great place to live, work and play!
