Garbage Collection
To find out when your garbage, trash and yard waste collection days are, please visit the homepage and click on the ‘Find My City Services’ button. Enter your address in the search bar and the results will reflect information related to your residence.
Due to possible changes in how the drivers run their routes, we ask that you have your garbage to the curb by no later than 7:00 am.
Back Door Paid Service: $336 per year
Every household is provided one garbage cart for an $8.00 per month sanitation fee. Additional garbage carts are an additional $8.00 per cart per month fee. Please call (423) 343-9860 for more information.
Outside city and county residents who wish to use the city’s waste collection services can do so for $20 per cart per month. Each additional cart for those residents is $9.00 per month.
The normal schedule for garbage collection is Monday through Friday from 7:00 a.m. to 3:30 p.m. We ask that you set your cart(s) next to your curb no sooner than 24 hours before the day of your pick-up.
Cardboard may be placed in your garbage cart.
Items not picked up by the City:
- Batteries
- Paint & Paint Products
- Butane & Gas Tanks
- Dead Animals
- Hazardous Liquid or Materials
- Infectious Materials
Hazardous Household Chemicals & Pesticides: Accepted once a year at the Hazardous Household Waste Collection held by Sullivan County Solid Waste and the State of TN. The event date is set by the state, but residents can call (423) 323-6439 to find out more information.
Wildlife Resistant Garbage Carts
There has been desire from residents the city provide a garbage cart option to help with wildlife issues in neighborhoods. The city has ordered 100 carts and residents within city limits will be able to request a cart on a ‘first come, first serve’ basis. If there is a high demand, more carts can be ordered as funding is allocated.
When the wildlife resistant carts arrive, the monthly cost is $20. The cost will not be added to customer bills until after the cart has been delivered to the address. The carts are only available to residents inside Kingsport city limits at this time.
Requests for the wildlife resistant carts will be done through the city app ConnectKingsport or by calling customer service (423-343-9860). Residents will need their account number to complete the request. Click here for an example bill to help with locating your account number. Please note – this is only a request for a cart. Once a request has been submitted, it will be reviewed and pending availability, granted to requester or request will be placed on waitlist.
Wildlife Resistant Cart Information
Wildlife Resistant Carts are designed to minimize conflicts with bears and other wildlife. The carts are constructed using a molding process that creates an extremely durable trash can. The carts have a rugged rim to help defend against chewing, a double-walled lid and minimized pry points, which makes them tough enough to withstand the strongest claws and jaws.
The cart is lightweight and easy to maneuver. It’s ready to use once delivered – lid, lock, stop bars, and body are fully assembled.
FAQs:
- Will the resident turn in the $8.00 cart when they receive the $20.00 cart or have the option to keep and pay for both cans? Residents can add the wildlife resistant cart and keep their regular cart. The monthly cost for both carts is $28 ($20 for the wildlife resistant; $8 for the regular garbage cart). Residents can also turn in their regular garbage cart if it’s no longer needed.
- Would a resident who currently has two regular garbage carts be allowed to switch out both cans? Yes, it would be $40 a month ($20/each).
- Is this for city resident customers only? Yes.
