Anne Adamson understands the importance of a first impression for our city. She’s our city’s ‘Information Queen’ and we wouldn’t have it any other way.

Anne uses her experience and wealth of knowledge to provide residents a correct answer to any question they might have. With the city for over 11 years, she gained familiarity with all departments and offices. Anne can recall almost any phone number you may need or the address of a city building.

On average, she fields 60 to 100 calls a day with questions about court, vehicle tags, water bills and more. Over 50 residents come through City Hall in a day and she’s able to direct them to the correct department or give them an accurate phone number to resolve their issue.

“I work really hard to listen and understand the problems or concerns people within my community are having,” said Adamson. “I know it’s my job to help them get correct, accurate information.”

Anne has been all over the world, but if you ask her what her favorite place is, she’ll say Kingsport. While passing through East Tennessee to visit family in California, Anne said she was immediately taken with Kingsport. After relocating here, her love for Kingsport has continued to grow. She attributes this love to the sense of community and closeness felt by herself and all the city residents.

“I started working for the city when I moved here,” said Adamson. “Because of the people I have met and the great community atmosphere, my love for the city continues to grow.”

Anne’s job is to connect people with the information they need, but she does so much more. Anne befriends the citizens of Kingsport on a personal level and has built relationships with many of them. According to Anne, people even bring their animals in to see her, and always seem to recognize her wherever she goes.

“I know everyone in Kingsport, just about,” said Adamson. “When they see me out somewhere, they always ask me what I’m doing and why I’m not down at City Hall!”

Some residents have been so impacted by the help Anne has given them, that they come in to City Hall just to pay her a visit.

“I’ve got regulars that come in just to see me all the time too, and it’s really wonderful.”

Anne Adamson is a city employee who helps hold this community together. She is an everyday hero who puts her all into her job. Her dedication to the city and her position is very apparent to anyone she meets. We’re very thankful to have someone like Anne welcoming people to our city!