Please note – The current payment system has entered maintenance mode, and services – such as account changes and taking payments – are unavailable after 5 p.m. on April 23 through 8 a.m. on April 27.
Note – payment due dates that fall within this downtime have been changed to April 28.
To report a non-emergency, please use the new ConnectKingsport app.
ConnectKingsport is the app for everything Kingsport! From potholes and damaged street signs to other local issues that need attention, ConnectKingsport makes reporting an issue easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app also allows you to upload pictures or videos to accompany your request. Residents can track the status of reports they or other members of the community have submitted until the issue is resolved.
You can also use the app to find information about the City of Kingsport with links to the city website, animal services, ongoing events and more. Download the free app today to be a part of making Kingsport a great place to live, work and play!
To download the free app, please search for it on the Apple App Store or on Google Play. You can also use the online portal below.
Please note that the use of ConnectKingsport is intended for the reporting of non-emergency issues only. If you need immediate Police or Fire response, please call 911.
Download on the Apple App Store
Download on the Google Play Store
Online Portal
Traffic Alert – UPDATE: 04/25/26 06:22:08 BROOKSIDE DR / PAVILION DR
AlertsA previously reported Road Closure in the area of BROOKSIDE DR / PAVILION DR has been cleared. CAD_Call: 260424-0052
Traffic Alert – UPDATE: 04/25/26 00:42:27 3905 FAIRDALE RD
AlertsA previously reported Water Line Break in the area of 3905 FAIRDALE RD has been cleared. CAD_Call: 260424-0170
Traffic Alert – UPDATE: 04/24/26 23:35:16 1701 E STONE DR
AlertsA previously reported Accident Property Damage (10-45) in the area of 1701 E STONE DR has been cleared. CAD_Call: 260424-0216
Traffic Alert – UPDATE: 04/24/26 23:35:16 1701 E STONE DR
AlertsA previously reported Accident Property Damage (10-45) in the area of 1701 E STONE DR has been cleared. CAD_Call: 260424-0216
Traffic Alert: 04/24/26 22:10 1660 E STONE DR
AlertsOn a Accident Property Damage (10-45) that could possibly create traffic congestion has been reported in the area of 1660 E STONE DR. Motorists should consider an alternative route to avoid potential delays. Anyone already in the area is asked to be patient, use caution, and obey all traffic instructions. CAD_Call: 260424-0216
Traffic Alert – UPDATE: 04/24/26 20:42:16 NEW BEASON WELL RD / ROSEWOOD DR
AlertsA previously reported Road Hazard in the area of NEW BEASON WELL RD / ROSEWOOD DR has been cleared. CAD_Call: 260424-0204
Traffic Alert – UPDATE: 04/24/26 19:41:45 712 LYNN GARDEN DR
AlertsA previously reported Motorist Assist (10-37) in the area of 712 LYNN GARDEN DR has been cleared. CAD_Call: 260424-0193
Traffic Alert: 04/24/26 20:05 NEW BEASON WELL RD / ROSEWOOD DR
AlertsOn a Road Hazard that could possibly create traffic congestion has been reported in the area of NEW BEASON WELL RD / ROSEWOOD DR. Motorists should consider an alternative route to avoid potential delays. Anyone already in the area is asked to be patient, use caution, and obey all traffic instructions. CAD_Call: 260424-0204
Traffic Alert – UPDATE: 04/24/26 19:41:45 712 LYNN GARDEN DR
AlertsA previously reported Motorist Assist (10-37) in the area of 712 LYNN GARDEN DR has been cleared. CAD_Call: 260424-0193
Traffic Alert – UPDATE: 04/24/26 19:12:20 3930 E STONE DR
AlertsA previously reported Accident Property Damage (10-45) in the area of 3930 E STONE DR has been cleared. CAD_Call: 260424-0186