Lieutenant Steve Hammonds received his Bachelor of Science in Organizational Management from Tusculum University.He initially joined the Kingsport Police Department in 1994 as a Corrections Officer, and he was sworn in as a Police Officer the following year.Throughout his career at the Kingsport Police Department he has served in Patrol, Community Police, Community Relations, Training, and Criminal Investigations.He has fulfilled a wide variety of specialized roles including Accreditation Manager, Domestic Violence Investigator, D.A.R.E. Instructor, and S.W.A.T. Operator.He has also served as an Agent assigned to the 2nd Judicial District Drug Task Force.He was promoted to Lieutenant in April of 2016 and currently serves as Executive Director of Kingsport 911.

Each year, the Communications Specialists in Kingsport Central Dispatch process roughly a quarter of a million telephone calls. Approximately twenty percent (50,000) of these calls are emergency calls to 9-1-1. Although a division of the Kingsport Police Department, Kingsport Central Dispatch also provides services for the Kingsport Fire Department, Sullivan County E.M.S., Kingsport Life Saving Crew, and other city departments and functions.For additional information on the Kingsport Emergency Communications District, please visit http://kingsport911.org.

Kingsport Central Dispatch moved into the new 7,500 square foot, state-of-the-art, 9-1-1 Emergency Communications Center in Downtown Kingsport in October 2015. Central Dispatch had previously been housed in a cramped 1,000 square foot space on the second floor of the Kingsport Justice Center since 1989. Prior to that, Central Dispatch operated out of the basement of the Civic Auditorium. Central Dispatch personnel include the 9-1-1 Director, a Communications Supervisor, a Technical Services Coordinator, 4 Shift Leaders, and more than a dozen Communications Specialists.